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This programme focuses on the skills that we need to develop a team. The
knowledge and skills it incorporates are invaluable for anyone that has to lead
a team. It can be delivered over a two day period, and includes activities to
reinforce the learning points, as well as group discussions. Each delegate will
receive a copy of the PowerPoint slides used and additional reading
material in a workbook.
Understanding yourself
In order to manage others, we first need to
understand ourselves. We begin the day by generating a common understanding of
why we all see things differently. We then examine the concept of self and how
creative and emotional tension affect our self-ideal. Seeing things from the
perspective of others allows us to value differences and identify the
contributions that others are able to make to our corporate culture. We will
then examine our environmental behaviour using the Inscape Personal Profile
System® and determine how this helps or hinders our attempts to
create a high performing team.
Team dynamics
What it is that makes a group into a team? We will explore the stages a team goes through in order to become
effective. By examining where in the cycle our team is we can develop steps that
will help move the team to the next stage. We will learn to analyse the dynamics
from the three focus points that drive any team, and identify where we are
currently focusing our attention.
Goals and objectives
There is one major factor that determines whether or not you have a team or a
group sharing some office space. We will clarify why the team exists, who are
the team's champions and how its objectives must be tied to organisation
objectives if it is to be adequately resourced.
Management style
Our style of management has a direct influence on
the motivation and actions of our staff. Using an adaptation of Tannenbaum and
Schmitt’s continuum of styles we build a model to examine why different styles
are needed to build a high performance team. We will explore styles from the
perspective of decision-making, empowerment and a manager’s ability to switch
roles. By understanding the linkages, managers are able to free up their time to
manage rather than supervise, and staff are. Candidates will learn why
leadership requires an empowered team, and how to move from giving direction to
leading, from where they will be able to develop their staff, rather than just
check their competency.
Motivation
A deep understanding of what motivates people is vital in building any team.
Delegates will explore what motivates them and gain a real understanding that
people are motivated by different things. We will explore expectancy theory so
that managers can work out the best way of delivering job satisfaction to team
members, and high performance to the organisation - the measure of any high
performing team.
Team communications
By this stage in the programme we will have understood that we need to use
specific behaviours to manage our team. This final session focuses on how we
communicate with our team. We will practice proactive listening and learn how to
analyse our communications using the TA ego model. Using this knowledge we will
be able to improve the quality of our feedback sessions and begin the task of
coaching our team to success. |
It is people that add value to
any organisation. We say they are our greatest asset, yet continue to list
them as a cost on the balance sheet.
Every great manager knows that
the greatest success comes from a workforce that feels valued and
respected. |
