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The Hawthorn Effect
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The effect discovered by Hawthorn: Discovered when hawthorn did experiments
in a factory to try to determine the optimal level of hygiene factors for
productivity. When conducting the experiments, the extra attention that the
employees received, seemed to instil in them a greater sense of importance for
themselves and their jobs. This improved their performance rate, making it
difficult to determine if the environmental changes were responsible for the
improvement, or just the increased attention itself. |
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